Last updated: 3 August 2026

These Terms & Conditions (“Terms”) govern your access to and use of www.k9spares.com (“Website”). By accessing or using this Website, you agree to be bound by these Terms.

1. Use of the Website

You agree to use this Website only for lawful business purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the Website by any other person.

You must not:

• misuse the Website or attempt unauthorized access;
• introduce viruses, malware, or harmful code;
• copy or reproduce content for commercial use without written permission;
• use automated systems to scrape or harvest data from the Website.

2. Intellectual Property

All content on this Website, including text, graphics, logos, icons, images, documents, and website design, is the property of K9 Spares or its licensors and is protected by applicable intellectual property laws.

You may view, download, and print content for your own internal business use only. Any other use requires prior written consent.

3. Product Enquiries and Quotations

Submission of an enquiry through the Website does not constitute an order or a binding contract. Any quotation issued by K-Nine Spares is subject to:

• stock availability;
• technical verification;
• pricing confirmation;
• applicable taxes, duties, and shipping charges;
• separate commercial terms mentioned in the quotation.

4. Pricing and Availability

Prices, specifications, and availability are subject to change without notice. We reserve the right to correct any typographical, technical, or pricing errors at any time.

5. Orders and Acceptance

A contract for supply is formed only when K-Nine Spares confirms acceptance of your order in writing. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity.

6. Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed unless expressly agreed in writing. K-Nine Spares shall not be responsible for delays caused by carriers, customs authorities, force majeure events, or circumstances beyond our reasonable control.

Risk in the goods passes in accordance with the agreed commercial terms (such as Ex Works, FOB, CIF, etc., where applicable).

7. Returns and Claims

Any claim regarding shortages, damage, or incorrect supply must be notified in writing within 7 days of delivery. Products that have been installed, used, modified, or damaged after delivery are not eligible for return unless otherwise agreed in writing.

8. Warranty

K-Nine Spares will pass on any applicable warranty where available. Unless expressly stated in writing, K-Nine Spares does not provide any additional warranty, express or implied, including warranties of merchantability or fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, the total liability of K-Nine Spares arising out of or in connection with any order, product, or use of the Website shall not exceed the amount actually paid to K-Nine Spares for the relevant product.

K-Nine Spares shall not be liable for indirect, consequential, incidental, or special damages, including loss of production, loss of profit, loss of contracts, or downtime costs.

10. Indemnity

You agree to indemnify and hold harmless K-Nine Spares, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your misuse of the Website or violation of these Terms.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which should be read together with these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with the revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

K-Nine Spares Pvt. Ltd. | Website: www.k9spares.com | Email: info@k9spares.com | Phone/WhatsApp: 9836129900 | Kolkata, West Bengal, India